Tested and proven splitboard equipment

Online store payments:
We accept following payment methods: credit. debit card, PayPal, Klarna

Payment is required at the time of purchase unless otherwise agreed.

Invoice payments can be arranged by completing the order form on our website.

• Ready-to-ship products: Standard invoice payment terms are 14 days. If needed, we can also arrange extended payment terms of 30–60 days.

• Pre-order products:
  When placing a pre-order, you may request an invoice with the due date set for the day your product is scheduled for delivery. This way, you only need to complete the payment once your item is ready to be shipped. Our pre-order payment terms vary depending on the product and typically range between 20 and 60 days, offering flexibility to match the delivery schedule.

For any invoicing requests and payment term matters please contact us using the form on this site.

Delivery Information

Finland:

• Standard delivery: 5–7 business days
  
  Europe:

• Standard delivery: 7–14 business days

Rest of the World:

• Standard delivery: 10–20 business days

Rapid delivery:

• Available for an additional cost
  

  Note:

• Delivery times are estimates and may vary due to customs processing, local postal services, or unexpected delays.

Introduction

Welcome to Arctic Lines online store! By using our website and placing orders, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.

Ordering

All orders are subject to stock and pre-order availability

We reserve the right to refuse or cancel any order at our discretion.

When you place an order, you will receive an email confirmation

Pricing

Prices are listed in [EUR.] and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time, but such changes will not affect orders that have already been confirmed.

Payment

On our site we accept following payment methods: credit and debit card, PayPal, Klarna)

Payment is required at the time of purchase unless otherwise agreed.

Payments via invoicing can be done via order form on our site.

Returns and Refunds

Customers have the right to return products within [e.g., 14 days] of receipt, in accordance with Finnish consumer law.

Returned items must be unused, in their original packaging, and include proof of purchase.

Refunds will be processed using the original payment method once the return is received and inspected.

Warranty

Products come with the statutory warranty provided under Finnish law.

Any defects or issues should be reported to us promptly using the contact form on our site.

Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability is limited to the purchase price of the product in question.

Privacy

We collect and process personal data in accordance with our Privacy Policy, which is available on our website.

By placing an order, you consent to the processing of your data as described.

Governing Law

These Terms and Conditions are governed by Finnish law.

Any disputes arising from these terms will be handled by the competent courts in Finland.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with the effective date.